Email Tips you should use

Heed the words of advice below before sending emails.

Email – Ask these questions before pressing “Send”

• Does this e-mail message make sense? Are the actions clear and do they have owners?
• Does the e-mail message meet the MPS P.A.S.S test?
  1. What is the Purpose of this communication?
  2. What Action is involved and does it have a due date?
  3. What Supporting information does the recipient need?
  4. Has the communication been effectively summarized in the Subject line?
• Is the message well-written? Is it concise while providing enough data for action to be taken or decisions made?
• Do the links in the message work? Are the attachments included?
• Is the e-mail message being sent to the correct recipients (not too many and not too few)?
• Does everyone on the To line have an action to take?
• Has the message been checked for grammar, spelling, and use of jargon?