Serving the 21st Century Patron: Day 2

Where will you be watching the free WebJunction conference? Ask your manager if you’d like to sign up to watch on your own computer or in a group room with others. (Don’t know about Webjunction?–just ask!)
There are a few people who have signed up throughout the district, both at DCLS and CCLS and perhaps at other locations too.
Post your interest here and we’ll connect you with a group or show you how to sign up to watch on your own.

Thursday, December 2 includes the sessions below:

11:30-12:00: WebJunction Welcome and WebEx Orientation
12:00-1:00: Changing Reference Services to Meet Patron Expectations/Nancy Frederick and Ruth O’Donnell
1:15-2:15: TechSoup for Libraries: Sustaining Technology to Serve your Patrons/Stephanie Gerding
2:30-3:30: Morale Issues in your Library/Lori Reed and Maurice Coleman
3:45-4:45: Battledecks