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Comment Box

This is the place to provide feedback on use of the service, submit questions for support, or submit suggestions for purchase in digital audio or ebook format.
If you provide valid contact information, you will typically receive a reply within 4-5 business days.

First, be sure you read the answers for the most common questions about our service:
-General Service and Access FAQs

-Collections FAQs

-Technical FAQs

Use this form for questions and to submit feedback:

  • The collection of titles includes popular audiobooks and ebooks that are shared by customers of libraries in Cumberland, Dauphin, and Perry County.
  • Please note that not all titles are produced in all formats for public libraries.
  • A library digital file works a little like a physical copy of the book; it can only be used by one customer at a time because the files have Digital Rights Management that allow them to be loaned to customers.

    • Please be patient as the library builds a collection of materials in this emerging format. Waiting periods for requests are frequent because we are not currently purchasing multiple copies of many digital titles. If you need the title right away, check your local library catalog for print or CD availability and length of wait list for those formats.

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    Last Updated: January 19th, 2011